Refund Policy
We want you to be completely satisfied with CardHai. Learn about our refund process and policies.
Last updated: 17 February 2026
30-Day Money-Back Guarantee
Not satisfied with CardHai? Get a full refund within 30 days of purchase, no questions asked.
Refund Policies
Subscription Refunds
- •We offer a 30-day money-back guarantee for all subscription plans
- •Refunds are processed within 5-7 business days after approval
- •Partial refunds may be available for unused subscription time
- •Refunds are issued to the original payment method
Physical Card Orders
- •Physical card orders can be refunded within 7 days of delivery
- •Cards must be returned in original condition and packaging
- •Return shipping costs are borne by the customer unless defective
- •Refunds are processed within 7-10 business days after receiving items
Processing Time
- •Refund requests are typically processed within 24-48 hours
- •Bank transfers may take 3-5 additional business days
- •Credit card refunds appear within 1-2 billing cycles
- •You'll receive email confirmation once refund is processed
Eligibility & Conditions
- •Refunds available for technical issues preventing service use
- •No refunds for change of mind after 30 days
- •Violation of terms of service may void refund eligibility
- •Bulk orders may have different refund terms
How to Request a Refund
1
Contact Support
Email us at mail.cardhai@gmail.com or call +91 80000 01206 with your refund request
2
Provide Details
Include your account email, order number, and reason for refund request
3
Review Process
Our team reviews your request within 24-48 hours and responds with decision
4
Refund Processing
Approved refunds are processed within 5-7 business days to original payment method
Important Notes
- • Refunds are processed in Indian Rupees (INR) at the current exchange rate
- • For international payments, refunds may be subject to currency conversion fees
- • Subscription refunds are calculated based on unused service time
- • Physical card returns must be postmarked within 7 days of delivery
- • Damaged or used physical cards are not eligible for refund
- • Refund requests must be made by the original account holder
Need Help with a Refund?
Our support team is here to help you with any refund-related questions or concerns.